This week, Altra Service Professionals announced its recent accreditation by the Better Business Bureau (BBB) serving Central Florida. As a BBB Accredited Business, Altra Service Professionals is dedicated to promoting trust in the marketplace.
According to BBB reports by Princeton Research, seven in ten consumers say they are more likely to buy from a company designated as a BBB Accredited Business. BBB is a resource for the public, providing objective, unbiased information about businesses.
“We are excited to be a BBB Accredited Business because we value building trust with our customers, ” Bob DeChello, President and CEO of Altra Services Professionals said. “Our BBB Accreditation gives our customers confidence in our commitment to maintaining high ethical standards.”
About Altra Service Professionals (ASP)
ASP works with all sizes of health care providers from smaller one site companies to large national organizations. Their close relationship with Fedex allows us to service any state quickly and cost effectively. Whether it’s selling refurbished equipment, consulting, or performing service and repairs, ASP is the company with the experience and integrity other companies trust to work with.
The goal at ASP is simple: your complete satisfaction. Mr. DeChello stated, “We’re a different kind of repair company; one that puts the customer’s best interests first. We believe that our long term success is dependent on earning and retaining the trust of our customers. We are not trying to maximize a ‘sale’ associated with your equipment repair. We are managing our relationship by recommending appropriate outcomes, even if that means telling the customer the machine is not worth repairing and to decline the repair. We are experts in medical equipment repairs and our customers look to us for guidance in addition to performing the standard repair. We may have lost that sale, but we retained the trust of our customer, thereby being one step closer to achieving our goal of having a long term client through customer satisfaction.”
BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, like ASP, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.
Businesses that earn BBB Accreditation contractually agree and adhere to the organizations’s high standards of ethical business behavior. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities.
Contact BBB servicing Central Florida at 407-786-9008 and Altra Service Professionals at 888-551-5267.