Do I need to contact anyone before sending in my machine for service?
Yes. Please complete our Schedule Service form so we can track the equipment to you when we receive it.
Bob DeChello is the President and Co-Owner of Altra Service Professionals, Inc, a full service Medical Equipment Repair company located in Ocala Florida. Bob has over 14 years experience in the HME industry with a focus on distribution and cost reduction. Prior to joining ASP, Bob worked as the Director of Operations for Critical Homecare Solutions, a national HME, Infusion, & Home Healthcare company. He spent four happy years with the CHS team with primary responsibilities including new acquisition operations integration, overseeing the centralizing of various departments, writing and implementing policy and procedures, and managing respiratory related purchasing agreements. Prior to CHS, Bob worked for Professional Home Care Services, a regional HME provider located in New England, for almost 10 years where he was the warehouse & distribution manager. Bob lives in the Ocala Florida area with his wonderful wife and 2 energetic boys. Bob enjoys doing anything that involves spending time with his family. The DeChello family moved to Florida in 2008 to get away from the cold New England winters, but enjoy visiting friends and family there. Prior to moving to Ocala, they lived in the Jacksonville Florida area for 4 years.