About Altra Service Professionals
The Mission of Altra Service Professionals is to provide exceptional service on a consistent basis to ensure total customer satisfaction. This will be achieved by partnering with individuals and companies with similar goals and values.
ASP works with all sizes of health care providers from smaller one site companies to large national organizations. We also perform repairs for people that own their equipment. Our close relationship with UPS allows us to service any state quickly and cost effectively. Whether it’s selling refurbished equipment, consulting, or performing medical equipment repair, ASP is the company with the experience and integrity other companies trust to work with. Our strong background in the HME industry gives us an edge over our competition. We understand the challenges home care companies face each day, from competitive bidding to on-call equipment failures to denied claims. Every dollar counts and we are here to help lower your equipment maintenance costs.
ASP is an Authorized service center for several manufacturers, including Philips Respironics, ResMed, Drive DeVilbiss, Invacare, Nidek, and more. We are able to complete warranty repairs, as well as, out of warranty repairs. We specialize in Home Respiratory Medical Equipment repairs for stationary oxygen concentrators, portable oxygen concentrators, CPAP machines, and ventilators.
The goal at ASP is simple: Your complete satisfaction. We’re a different kind of repair company; one that puts the customers best interests first. We believe that our long term success is dependent on earning and retaining the trust of our customers. We are not trying to maximize a “sale” associated with your equipment repair. We are managing our relationship by recommending appropriate outcomes, even if that means telling the customer the machine is not worth repairing and to decline the repair. We are experts in medical equipment repairs and our customers look to us for guidance in addition to performing the standard repair. We may have lost that sale, but we retained the trust of our customer, thereby being one step closer to achieving our goal of having a long term client through customer satisfaction.
Thank you for visiting our website. We hope you afford us the opportunity and privilege to work with you in the future. To our current customers, a special thank you for your past support and we look forward to growing our business relationship together.
Bob DeChello, President & Co-Owner