Factory Authorized Home Medical Equipment Repair

The Best Solution for Oxygen & CPAP Repair
Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most CPAP machines, oxygen concentrators, POC's, and much more. Our factory trained technicians are certified and we offer a free shipping label.

Stationary Oxygen Concentrator Repair

 

Portable Oxygen Concentrator Repair

 

Liquid Oxygen Equipment Repair

 

CPAP & BiPAP Repair

Ventilator Service

Repair Parts

The ASP Guarantee

We stand behind our work! All of our repair work comes with a full one (1) year warranty (3 months for POC’s) for parts replaced and the associated labor. Rest assured that your equipment will be serviced right the first time. Warranty EXCLUDES filters, physical damage, and preventive maintenance. TOBACCO RELATED SMOKE SUCH AS CIGARETTES AND INFESTATIONS VOID WARRANTY.

What Our Customers Are Saying

I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. She gave me the option of driving to Ocala or sending the unit via UPS. When she checked stock what I was needed was in stock. Terrific! I'll make the drive! See you Tuesday! Thanks for your courteous conversation and solution to my issue. Y'all are great so far! Part 2 - Thank you for such a rapid turn around. You folks are AWESOME!!!!! Great company to do business with.read more
Cheri Adams
Cheri Adams
23:08 05 Apr 19
Work place. Any question dont hesitate to ask
George ortiz
George ortiz
20:08 01 Apr 19
I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. She gave me the option of driving to Ocala or sending the unit via UPS. When she checked stock what I was needed was in stock. Terrific! I'll make the drive! See you Tuesday! Thanks for your courteous conversation and solution to my issue. Y'all are great so far!read more
Cheri Adams
Cheri Adams
15:44 29 Mar 19
I sent my unit for repair. Was told it was obsolete and they did not have parts so they could not fix it. I asked Anthony who contacted me to please take a second look. He did and did some testing and found the part I needed. Their customer service is the best, keep it up. I havn't even turned it on yet but will still give them 5 stars, great company!read more
Jeania Eames
Jeania Eames
21:43 30 Jan 19
Great online chat with service professional! You have to appreciate a service organization that puts the customer first !read more
Gregory Pryor
Gregory Pryor
13:22 19 Nov 18
The people at Altra were professional, helpful and extremely pleasant to deal with. They responded to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. If I have need any further help in the future I will use them again for repair services.read more
Gene Brandzel
Gene Brandzel
19:16 08 Nov 18
Let me tell what a good business ethic is. Altra absolutely has one. I have a machine that I couldn't figure out how to change the filter on. I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! So since they charged me such, they have gained a customer for the rest of this life, I have. Thanks, Oxygen is flowing! Didn't realize how little had been coming through till the new filter was put in...Again thank you for the GREAT, customer experience!read more
Debbie Howard
Debbie Howard
01:11 19 Oct 18
This is my place of employment
george ortiz
george ortiz
16:15 17 Oct 18
SLA honored for estimate and repair. Mom-and-Pop outfit but superb fielding from Connecticut office helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception. I will use a new SD card (after formatting it, of course).read more
Matha Goram
Matha Goram
23:09 10 Sep 18
Sent floor model oxygen concentrator from Texas to Ocala, Fl for repairs. Very easy online shipping arrangement. Concentrator returned within 2-3 weeks in good repair. Total costs including shipping both ways about $230. Sending second unit today and will follow up with new rating on this unit including repair costs. Seems to be honest, strait forward service provider. Recommended.read more
David Carroll
David Carroll
22:31 26 Feb 18
Outstanding service from start to finish.
poppy11121
poppy11121
15:47 18 Mar 15