CPAP & BiPAP Repair

Factory Authorized Repair Center for Philips Respironics and ResMed.

Fast Repair Service –  Computerized Diagnostic Evaluations – Free Repair Estimates

Affordable BiPAP and CPAP repair for  Remstar, System One, S9, Escape, Elite, VPAP, Airsense, Aircurve, Dreamstation, and more.

The Best Solution for CPAP & BiPAP Repair
Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most Resmed and Respironics CPAP & BiPAP machines. Our factory trained technicians are certified and we offer a free shipping label.

Why Choose Altra Service for CPAP Repair?

Philips Respironics & Resmed CPAP Users:  Our CPAP repair service tests Philips Respironics System One 60 series, Respironics Dreamstation, ResMed S9, and Resmed Airsense 10 CPAP and BiPAP machines with proprietary software to ensure they are meeting  or exceeding the manufacturers specifications. Some companies will check just the pressure with a manometer. We provide a comprehensive certification that includes calibrating the pressure and flow. This ensures that the CPAP or BiPAP is blowing both the correct pressure and volume. Our Factory Trained and Authorized Technicians will have your CPAP repair completed in no time and at a great price. PLEASE NOTE: We are unable to repair the Dreamstation Go at this time. Please contact the company that provided it for further assistance.

Fisher & Paykel CPAP Users: Fisher & Paykel does not sell parts for their CPAP machines. They have a 2 year warranty. If the machine is still under warranty, they will replace it. If it is out of warranty, but less than 5 years old, they may offer a trade-in credit towards the purchase of a new CPAP. See your Home Care dealer for more information if you have a Fisher & Paykel unit.

Devilbiss Intellipap Users: Devilbiss Healthcare does not sell repair parts for their CPAP machines. They must be sent to Devilbiss for repair. See your Home Care dealer for more information if you have a Devilbiiss CPAP unit.

Ready to schedule CPAP Repair Service?

Our repair process: Click the Schedule Service button and complete the information requested, then click submit. You will receive an email confirmation with a link to generate and print a FREE pre-paid UPS shipping label to send us your equipment. It doesn’t get any easier than that! Once we receive your CPAP or BiPAP machine, we will log it in our tracking system. It is then evaluated by one of our factory trained service technicians. We will contact you with a no obligation repair estimate based on our evaluation. Estimates are typically provided within 3 business days of receipt. If approved, we will email you a link to make payment. You can also pay over the phone or mail a check. Once paid, the repair will be completed, which usually takes 1-2 business days. If the repair estimate is declined, then we will collect payment for the $35 bench fee, in addition to return shipping of $15. If you would like us to recycle the machine, we will waive the bench fee and return shipping charge. Thank you for visiting our CPAP repair information page. If you have any questions, please don’t hesitate to contact us.

The ASP Guarantee

We stand behind our work! All of our CPAP and BiPAP repair work comes with a full one (1) year warranty for parts replaced and the associated labor. Rest assured that your equipment will be serviced right the first time. Warranty EXCLUDES filters, physical damage, and preventive maintenance. TOBACCO RELATED SMOKE SUCH AS CIGARETTES AND INFESTATIONS VOID WARRANTY.

What Our Customers Are Saying

After a week of contacting two Major providers of CPAP supplies, and being told it was no longer in warranty, I was able to convince one provider to give me the name of Altra Service , a certified company that could repair my machine. Not sure why this industry is so difficult to communicate with , but we have definitely had our moments. I was to the point before I called Altra Service Professionals, that I asked the one provider, are these “throw away Machines” like our Television sets are? At that point, I think she felt sorry for me. From here on. , the story is All positive ! I called Altra and found out they were in Ocala, about 30 miles from my home. I asked the very pleasant girl on the phone if it was possible to bring the machine to them ? Absolutely was her answer, most of our business is mail in, but bring it up. She gave me a good day to come in, Thursday. I arrived yesterday morning, within 10 minutes, I was informed the machine was “still in warranty time frame”. Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. Within about an hours time, I was all set to go, a most pleasant experience by everyone I met at Altra Service Professionals ! Might I also add, the unit last night was as quiet as the day I received this BIPAP machine. I would highly recommend Altra Service Professionals, mail in or drop off service, they a very Professional company to deal with !read more
Robert Knorr
Robert Knorr
15:09 26 Apr 19
I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. She gave me the option of driving to Ocala or sending the unit via UPS. When she checked stock what I was needed was in stock. Terrific! I'll make the drive! See you Tuesday! Thanks for your courteous conversation and solution to my issue. Y'all are great so far! Part 2 - Thank you for such a rapid turn around. You folks are AWESOME!!!!! Great company to do business with.read more
Cheri Adams
Cheri Adams
23:08 05 Apr 19
I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. She gave me the option of driving to Ocala or sending the unit via UPS. When she checked stock what I was needed was in stock. Terrific! I'll make the drive! See you Tuesday! Thanks for your courteous conversation and solution to my issue. Y'all are great so far! Part 2 - Thank you for such a rapid turn around. You folks are AWESOME!!!!! Great company to do business with.read more
Cheri Adams
Cheri Adams
23:08 05 Apr 19
Work place. Any question dont hesitate to ask
George ortiz
George ortiz
20:08 01 Apr 19
I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. She gave me the option of driving to Ocala or sending the unit via UPS. When she checked stock what I was needed was in stock. Terrific! I'll make the drive! See you Tuesday! Thanks for your courteous conversation and solution to my issue. Y'all are great so far!read more
Cheri Adams
Cheri Adams
15:44 29 Mar 19
I sent my unit for repair. Was told it was obsolete and they did not have parts so they could not fix it. I asked Anthony who contacted me to please take a second look. He did and did some testing and found the part I needed. Their customer service is the best, keep it up. I havn't even turned it on yet but will still give them 5 stars, great company!read more
Jeania Eames
Jeania Eames
21:43 30 Jan 19
Great online chat with service professional! You have to appreciate a service organization that puts the customer first !read more
Gregory Pryor
Gregory Pryor
13:22 19 Nov 18
The people at Altra were professional, helpful and extremely pleasant to deal with. They responded to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. If I have need any further help in the future I will use them again for repair services.read more
Gene Brandzel
Gene Brandzel
19:16 08 Nov 18
Let me tell what a good business ethic is. Altra absolutely has one. I have a machine that I couldn't figure out how to change the filter on. I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! So since they charged me such, they have gained a customer for the rest of this life, I have. Thanks, Oxygen is flowing! Didn't realize how little had been coming through till the new filter was put in...Again thank you for the GREAT, customer experience!read more
Debbie Howard
Debbie Howard
01:11 19 Oct 18
This is my place of employment
george ortiz
george ortiz
16:15 17 Oct 18
SLA honored for estimate and repair. Mom-and-Pop outfit but superb fielding from Connecticut office helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception. I will use a new SD card (after formatting it, of course).read more
Matha Goram
Matha Goram
23:09 10 Sep 18
Sent floor model oxygen concentrator from Texas to Ocala, Fl for repairs. Very easy online shipping arrangement. Concentrator returned within 2-3 weeks in good repair. Total costs including shipping both ways about $230. Sending second unit today and will follow up with new rating on this unit including repair costs. Seems to be honest, strait forward service provider. Recommended.read more
David Carroll
David Carroll
22:31 26 Feb 18
Outstanding service from start to finish.
poppy11121
poppy11121
15:47 18 Mar 15