Altra Service Professionals appointed as CAIRE Authorized Service Center in New Jersey and New England

CAIRE Inc. (“CAIRE”), the manufacturer of the AirSep®, CAIRE® and SeQual® brands of wearable, portable, and stationary oxygen concentrators, has appointed Altra Service Professionals, as the Authorized Service Center serving customers in New Jersey and the New England states.

Altra Service Professionals will perform both warranty and non-warranty service for CAIRE products from their facility in Berlin, CT.

“Altra has been performing non-warranty repairs of our products for many years and were a natural fit to bring on board in support of our warranty repairs. They have experienced technicians who we’re confident will perform high quality repair work and represent CAIRE well,” said Miguel Cervantes, Service Manager.

Robert DeChello, President and co-owner of Altra, believes this strategic relationship with CAIRE is important for providers and customers in the region he’ll be supporting and provides growth opportunities for both Altra and CAIRE.

“In an industry where reimbursement continually shrinks, dealers are always looking for ways to cut costs without sacrificing quality of care. This relationship with CAIRE enables us to do this by providing exceptional training and processes so that we can provide efficient and affordable repair solutions. We are honored to have been chosen by CAIRE as the Authorized Service Center for the northeast and look forward to supporting our customers.” Robert DeChello, President and co-owner of Altra

The Berlin, CT, location will be entrusted with the repair of wearable, portable, and stationary concentrators for Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, and New Jersey.

This is a copy of the press release from CAIRE Inc on September 27, 2017.

Posted in Company News

Altra Service Professionals Sponsors Winterfest

OCALA, Fla. – Jan. 31, 2017 – PRLog — Altra Service Professionals is a Silver Sponsor of Winterfest. This 2nd annual craft fair will raise funds for Crossroads Academy in Ocala, FL. The event will take place on Saturday, February 11th from 10am to 4pm at The Villages Polo Club. The address for the club is 703 Buena Vista Blvd, The Villages, FL 32162.

There will be over 65 arts and crafts vendors, live music, food trucks, raffle prizes and a student art gallery. The student art will be available for sale. A kids craft station is also planned to keep the kids busy.

Crossroads Academy is a, “private school helping children with learning disabilities archive their full potential through a safe and structured learning environment,” according to the events website . The school specializes helping children who have dyslexia, hyperlexia, auditory processing disorders and dysgraphia.

Altra Service Professionals is an authorized repair facility for oxygen concentrators, CPAP machines and liquid oxygen machines. “I will be available at Winterfest to check your oxygen concentrator’s purity level,” stated Laurie DeChello, one of Altra Service Professionals’s owners. “I will also be ready to discuss preventive maintenance of your oxygen concentrator or CPAP or how you can get a free repair estimate. Come see me in the Sponsor Circle!” Altra Service Professionals is located at 815-A NW 25 AVE in Ocala. Their phone number is 888-551-5267 and can be found on the web at


Posted in Company News

New Sleep Apnea Guidelines for Truck Drivers

New guidelines for truck drivers regarding sleep apnea screening have been created. The Motor Carrier Safety Advisory Committee and Medical Review Board approved the guidelines this past October. The ultimate authority to approve and put the guidelines into practice is the Federal Motor Carrier Safety Administration. They are not expected to discuss them until after the new administration takes office. (1)

The sleep apnea guidelines would screen all truck drivers and decide which must undergo sleep tests for obstructive sleep apnea. The testing would be mandatory for drivers with a Body Mass Index (BMI) of 40 or over and have admitted fatigue or sleep during wakeful hours. Truck drivers that have been involved in a sleep-related accident in a motor vehicle would also be mandated to be tested. Testing might also be mandatory for drivers with a BMI of at least 33 and have at 3 or more of the 11 risk factors (other than excess weight) for sleep apnea.

The eleven risk factors for sleep apnea are:

  1. Neck circumference
  2. A narrowed airway
  3. Male gender
  4. Increased age
  5. A family history of sleep apnea
  6. Use of alcohol, sedatives or tranquilizers
  7. Smoker
  8. Chronic nasal congestion
  9. Heart disorder diagnosis
  10. Use of narcotic pain medications
  11. History of a stroke (2)


A study published in the International Journal of Preventive Medicine estimated that 56,000 motor vehicle accidents a year can be attributed to untreated sleep apnea in the US. (3)


Works Cited

  1. Committee approves sleep apnea recommendations. 2016, HME News, Vol 22 (12), pg 16. Http://
  2. Mayo Clinic Staff. Sleep apnea. [Online] 2015.
  3. Sleep disorders as a cause of motor vehicle collisions. Tulio de Mello, et al. 2013, Int J Prev Med, Vol. 4. PCM3634162.

Laurie M. DeChello, MPH, CPH

Altra Service Professionals (ASP) does not provide medical advice. If you have questions about your illness or treatment, please contact your doctor.

Posted in Sleep Apnea

Altra Service Professionals Now Repairs the Respironics UltraFills

OCALA, Fla.Feb. 16, 2016 –  Altra Service Professionals (ASP) is proud to announce that they are certified to repair Respironics UltraFill machines. As a Respironics Factory Authorized Service Center, Altra Service professionals have also completed Factory Authorized Service Training on SimplyGo, EverFlo, EverGo, and Milennium oxygen concentrators, as well as REMstar, PR System One CPAPs and BiPAPs. You can be assured that their technicians understand these machines and how to fix and test them to factory authorized specifications.

Altra Service Professionals can repair the Respironics UltraFill at both locations. The Florida location serves Florida, Georgia and Alabama. The Connecticut branch serves New York, Maryland, Deleware, and New England.

Customers requiring warranty and out of warranty repairs on their Respironics oxygen concentrators and CPAPs/BiPaps can contact ASP directly by clicking or calling us at 888-551-5267. Altra Service Professionals repairs all makes and models of oxygen concentrators including units from manufacturers such as Philips Respironics, DeVilbiss Healthcare, AirSep Corporation, Invacare Corporation, Puritan Bennett, SeQual, and more!

Laurie DeChello, Altra Service Professionals

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Posted in Company News

Altra Service Professionals Opens New Location in Berlin, CT

Berlin, CT, January 4, 2016:  Altra Service Professionals started the New Year by opening an additional location in Berlin, CT. The Florida location in Ocala remains open servicing oxygen concentrators and CPAP/BiPAP machines. The Connecticut location will focus on oxygen concentrator repairs for the time being.

Altra Service Professionals (ASP) has been in operation for over five years. Customers from all over the United States and Canada send their respiratory equipment to ASP for repair. They also offer pick-up and delivery service to their commercial customers in a 600 mile radius.

“Opening a new repair center in Connecticut made sense for us,” reports Co-owner Laurie DeChello. “We already have several customers in the Northeast sending us their equipment. We feel we could serve them better by opening a location near them. We also found there was a need for an oxygen concentrator repair center in Connecticut.”

Prospective customers can call our office at 888-551-5267 or check out their web page: .

In addition to oxygen concentrators, ASP also repairs CPAP and BiPAP machines for commercial and end users. The private customers have an easy to use website interface at “Private customers can submit their information online and get a pre-paid UPS label to send us their machine. When we receive it, we will give them a free repair estimate.” All CPAP repairs will continue to be done at their Florida location.


Posted in Company News

New Business Hours

new-hoursAltra Service Professionals is happy to announce that we have extended our business hours. We have seen an increase in phone calls from the west coast, especially California, Arizona, and Washington, and hope this will be more convenient for our entire customer base.

We are now available to answer questions and take orders over the phone weekdays from 8:00am – 5:30pm est. We are also available 24/7 via our websites,,, and

As always, thank you for visiting Altra Service Professionals!

Do these hours work for you? Let us know by submitting a comment on our facebook page!


Posted in Company News

Altra Service Professionals Donates to Worthy Cause

Altra Service Professionals challenged the Ocala community to donate to a worthy cause. Co-owners, Bob and Laurie DeChello have a son who attends GraceWay Academy, located on SE 38th St in Ocala, FL. A large structure that was a part of the GraceWay Academy playground had to be removed due to safety concerns. The director of GraceWay Academy, Ruth Bell, graduated to heaven in February of this year. Donations were asked to replace the playground equipment in her memory. Over the past two weeks, Altra Service Professionals asked the Ocala community to donate to the playground fund. Their donations were matched by Altra Service Professionals up to a set amount. “We are pleased that the community stepped up and reached that matching goal,” reported Laurie DeChello.  Bob DeChello added, “We are thankful to be in the position to help honor Ruth in a way that helps the children she loved.” For more information on how you can help, please call GraceWay Academy at 352-629-4523.

About Altra Service Professionals

ASP works with all sizes of health care providers from smaller one site companies to large national organizations. Their close relationship with Fedex allows us to service any state quickly and cost effectively. Whether it’s selling refurbished equipment, consulting, or performing service and repairs, ASP is the company with the experience and integrity other companies trust to work with.

About GraceWay Academy

GraceWay Academy is accreditated by the Florida League of Christian Schools (FLOCS) and the Southern Association of Colleges & Schools (SACS). Their teachers employ the Inquiry-Based Learning teaching method, which is designed to engage the students in a meaningful, teacher-guided journey of discovery that will create a love of learning in your child. Students are not lectured at; class investigations are generated through the students’ own questions and curiosity.

Contact GraceWay Academy at 352-629-4523 and Altra Service Professionals at 888-551.5267.


Posted in Company News

Indoor Air Quality

Recycle BuildingIndoor air quality influences respiratory health. One study found that being in buildings with mold or high humidity increased the risk of asthma and other respiratory symptoms. (1)Another study showed that adults living in social housing that is energy efficient are at higher risk for asthma. (2)

Energy efficient building looks to reduce heat or air conditioning loss. However, saving money on heat or cooling can come at the expense of air quality. (3) Poor ventilation can trap air pollutants such as volatile organic compounds (VOCs), “formaldehyde from furniture, solvents from carpet adhesives, chemicals from cleaning agents and others.” (4) Habits can also lead to humid indoor air: drying clothes indoors and keeping windows closed for energy efficiency or during showers. (2)

Research highlights, “the need for housing providers, residents and healthcare professionals to work together to assess the impact of housing interventions.” (3) New sensors are being created to help with this issue. (4) One such device monitors levels of VOCs and combines that data with usage of the room. Fresh air can be pumped in if a VOC is over a set limit. If the building is too ventilated, you have increase in energy usage. So, balancing energy consumption with proper ventilation is the goal of these systems.

The World Health Organization published guidelines regarding indoor air pollution standards. These can be utilized when building new homes and modifying existing homes’ exhaust or ventilation systems. (1) Educating the public on how and when to use exhaust fans and limiting other habits that contribute to indoor air pollution is also necessary to protect those with respiratory illnesses. The sensors discussed above can help with all these concerns.

Eric Coker, a doctoral student in environmental and occupational health and safety, summed up what needs to be done on this issue. “From a public policy standpoint, improving the infrastructure of homes is a necessary step. It’s more than behavior modification. We need to upgrade people’s ventilation systems [and] modify exhaust system.” (5)

Works Cited

  1. Medical News Today. World Health Organization publishes first indoor air quality guidelines on dampness and mould. [Online] Jul 19, 2009. http://www.medical
  2. Medical News Today. Asthma risks may be boosted by energy efficient homes. [Online] Dec 15, 2014.
  3. Medical News Today. Humid houses pose health hazards. [Online] Oct 14, 2014.
  4. Medical News Today. New sensor system improves indoor air quality while making building ventilation more energy efficient. [Online] Feb 6, 2014.
  5. McGill, N. Chronic respiratory illness, study says. [Online] 2015.
  6. Indoor air quality in green buildings: A case-study in a residential high-rise building in the northeastern United States. Xiong, Y, et al. 3, 2015, J Environ Sci Health A Tox Hazander Subst Environ Eng, Vol. 50, pp. 225-42.


Laurie M. DeChello, MPH, CPH

Altra Service Professionals (ASP) does not provide medical advice. If you have questions about your illness or treatment, please contact your doctor.



Posted in Uncategorized

SimplyGo and SimplyFlo Repairs

Altra Service Professionals is proud to announce that they are certified to repair additional Respironics machines. Several of our technicians took part in a training to repair SimplyGo and SimplyFlo portable oxygen concentrators. As a Respironics Factory Authorized Service Center, Altra Service professionals have also completed Factory Authorized Service Training on EverFlo, EverGo, and Milennium oxygen concentrator, and REMstar, PR System One CPAPs and BiPAPs. You can be assured that their technicians understand these machines and how to fix and test them to factory authorized specifications.

Customers requiring warranty and out of warranty repairs on their Respironics oxygen concentrators  and CPAPs/BiPaps can contact ASP directly by clicking here or calling us at 888-551-5267. Altra Service Professionals repairs all makes and models of oxygen concentrators including units from manufacturers such as Philips Respironics, DeVilbiss Healthcare, AirSep Corporation, Invacare Corporation, Puritan Bennett, SeQual, and more!

Respironics SimplyFlo

Respironics SimplyFlo

Respironics SimplyGo

Respironics SimplyGo


Posted in Company News

Be Healthy in the New Year

People make New Year’s resolutions. If you didn’t make any for your health, it is not too late. Anytime is a good time to change your behavior for a healthier you. Our office staff ran in a 5K in December in an effort to get more exercise. It can be more fun to exercise with a group. You can join classes in your area or find a group of friends to exercise with.

RD Run

Maybe you are not ready to run a 5K, but you can still take steps to improve your health. Eating at least five fruits and vegetables a day can make a big difference in your diet and how you feel. Reducing the amount of fat in your diet can help you feel less sluggish and help you to lose fat. Along with a balanced diet and any type of exercise can help you become more healthy this year.

If you have been prescribed a to use a CPAP or oxygen concentrator, you can ensure healthier breathing by maintaining your machine. Some machines have filters that can be cleaned or replaced. Concentrator tubing and CPAP tubing should be replaced every three months. Make sure that the air you are putting in your lungs is as pure as it can be to help you stay healthy. Filter kits are available to purchase to replace in your machine for cleaner air. There are many other steps you can take to keep your CPAP clean and working efficiently; click here to review general maintenance for CPAP machines.

Posted in Company News