We are contracted with and authorized by Philips Respironics to perform SimplyGo warranty repairs!
SimplyGo Warranty Repair:
Philips Respironics no longer repairs SimplyGo portable concentrators at their repair depots. All Respironics SimplyGo warranty repairs must go through a Respironics authorized service center, such as Altra Service Professionals.
We offer FREE Pickup and Delivery for commercial customers located in our service area, which includes most of Florida, Southern Georgia, Eastern Alabama, New England, New York, and New Jersey. We also accept units via FedEx or UPS. All customers located outside of our service area are responsible for shipping costs to and from Altra Service Professionals.
Fast turn around – usually within 1 week. Need it faster, give us a call! We’re flexible. Whether it’s 1 unit or 100, we have the staff and parts to get your SimplyGo back in service fast.
Easy process. Contact us via email at firstname.lastname@example.org or toll free at (888) 551-5267. Send us your machines. We fix them and send them back. No more hassle of RA numbers. We track all repairs by manufacturer serial number. Need to reference something? Send us a PO number and we’ll include that on all of the associated paperwork. Need a business agreement for your accreditation? We’ve got you covered. Our non-binding service agreement will take care of that.
Best of all – no cost to you! Respironics SimplyGo and SimplyFlo POC machines under warranty through Respironics are repaired and returned at no cost to you. How? Altra Service Professionals (ASP) is a Philips Respironics Factory Authorized Service Center (FASC). We are reimbursed by Philips Respironics for parts, labor, and return shipping (for commercial customers in our service area).
Battery not charging? We can fix that! Alarming? Not a problem! Low purity? Piece of cake! Not sure if it’s under warranty? Too busy to look it up? Provide us with the serial number and we’d be happy to look it up for you.
SimplyGo Out-of-Warranty Repair:
Has your Respironics Simply Go warranty expired? No problem. We’d be happy to provide an estimate to fix your SimplyGo portable concentrator (or any other POC). You’d be surprised how cost effective it can be to fix most SimplyGo issues.