Caire Eclipse 5 Repair

I recently sent in my AirCurve 10 for service with Altra Service Professionals after it reached its end-of-life hour counter. The entire experience was smooth and efficient from start to finish.

Being able to print out a prepaid shipping label made getting the machine to them a breeze. They repaired and shipped it back the same day, which is almost unheard of these days. The team was courteous, professional, and clearly runs a smart, customer-first operation.

They’re one of only two authorized repair centers for ResMed equipment, and after this experience, I can see why. Fast turnaround, clear communication, and zero hassle.

Highly recommend them if you need CPAP or BiPAP repairs done right.

I just want to say Thank you for the best and easiest repair we have ever had. Professional, organized, excellent communications. Thank you. We have another machine and we will be in touch. We appreciate so much.

Fast, great communication, and job done right the first time.

My CPAP machine started making 'whale wheezing' noises when I breathed, so seemed like the motor had thrown a bearing or something. Sent it in, got a diagnosis and quote within 24hrs of them receiving it. I said "Yes, please" and they had it done and shipped back the next day.

Altra was a dream to work with regarding my BiPap machine repair. Very personable as well as professional staff. They changed the unit motor while I waited.

Thank you Bob!!!

Altra service is the best. From the beginning the professionalism, promptness, and knowledge of the product was evident. The service was immediate and delivered as promised. If I need service again, they will be the ones I contact.

This company is excellent. They fixed my CPAP quickly for a very reasonable price. Bob and Laurie were courteous and very easy to work with. I would definitely use them again if my CPAP breaks.

These guys are incredible, they fix my reshmed air curve 10 in a very short amount of time, machine runs & look like new, extremely satisfied, will recommend to anyone.

Refreshing to deal with a well run company. Clear and communicatios.

Have had the motor replaced on my BiPAP; the cost was MUCH less than the homecare quote! They respond very quickly and customer service is outstanding! Will use them again if needed.

I was introduced to Altraservice thru Resmed as an authorized repair center. The process was extremely easy. The customer service is excellent. I have used the service on 2 of my bipap machines. I highly recommend them.

Tried to fix bipap myself. Motor was dying and I replaced it. Still, it threw an error code. Explained all this to staff, called me the next day for pickup. Cost me less than 5% of a new unit!

Very prompt and professional responses to all questions. Easy to follow website complete with basic pricing. Quick repair turnaround time and saved me from having to deal with the ins co and Dr office for a new machine. Thank you!!

These guys are great. My machine broke and wasn’t usable. They managed the warrantee replacement. It was all seamless and very easy. They also communicate very well and are very easy to work with.

They gave me a quick quote and were very efficient and professional with the repair of my portable concentrator. They also answered all of my questions. I would highly recommend them.

Very easy to get my CPAP sent in (printed out a mailing label and took it to UPS nearby). They told me how much to fix it (less than $300) and I gave approval. The turn around time was only a few days! It works great now! Easy, professional and fast! Top notch!

Thank you for servicing my bipap. All good now. Quick turn around. Keep on being a 5 star business. Great full you have a much lesser turn around than the manufacture.

Ultra checked my machine, sent me an estimate, and repaired and shipped my repaired machine the same day. More time in transit than in repair. Highly recommended.

Excellent service. Very professional refurbishment, very quickly and fair price.

Altra was a life saver.. Excellent service at a fair price. They will be my CPap go to.

All of the 5 star reviews are well deserved. I could not believe the fast, accurate service I received with no attempt to up sell. They rapidly fixed and returned my ResMed Airsense 10. As a side note, I have a ResMed Airsense 10 for travel and a ResMed Airsense 11 for home use. In my opinion, the ResMed Airsense 10 is the better of the 2 and well worth fixing.

Had my res med repared in april. Returned to me quickly. Still working well. Very happy with service.

Fast and easy. What they quote you is all you pay, nothing hidden. Fast service
. Only complaint is the sticker they put on it messy and difficult to remove.

Last week I contacted them about repairing my Resmed AirSense 10. When I came to drop it off, they asked if I wanted to wait. I said sure and 30 minutes and $275 later, I took home my repaired CPAP machine. I have been sleeping soundly ever since. Fabulous service!

I recommend Altra Service Professionals, Inc., if you need your CPAP machine repaired. Their website is user-friendly, they kept me updated throughout, and the entire process took less than a week from start to finish. I am happily using my ResMed CPAP machine again.

Sent my Air Sense 10 to be repaired. What a wonderful company to deal with. The timeliness and professionalism was outstanding. I would recommend this company for any cpap repairs.

If every business operated like this one, the world would be a better place. Please do not hesitate to use this company. In less than a week from the damage to my Airsense 11, I have received my repaired machine. Excellent experience in every possible way.

Quality work, prompt turn around, reasonable prices. My portable oxygen concentrator was returned and worked like new. What could be better. Very satisfied new customer. Thanks.

I'm totally impressed with the ease of using Altra and appreciate their professionalism with speedy communication. They fixed my Caire Freestyle Comfort for a reasonable price and did so quickly. Don't hesitate to contact them if your equipment needs fixing.

Air Mini - I needed a repair on my Air Mini. Altra CPAP Services offers a replacement where you trade in your unit and receive a new one at a very affordable and reasonable price. It was quick, easy and they really helped me every step of the way - from returning my unit, keeping me updated every step, and then receiving my replacement (which was brand new!) much sooner than I had anticipated. I highly recommend them! Thank you Laurie and Bob!!! - Sincerely, Kevin

Merci à l`équipe de altraservice.
Mon appareil est de retour et j`ai bien dormi grâce à l`excellent travail fait sur mon Cpap.
Mon appareil est comme neuf.
Merci encore.
Jean W.

THANK YOU FOR BEING TRULY PROFESSIONAL. I AM EXTREMELY SATISFIED.

Literal lifesavers. Parts issues aside (which were not their doing, anyway) it was a fast turnaround and they did great work. Works like new. Thanks!

Quick turnaround, fixed issue at a good cost point.

I had a great experience. They are professional, quick, and affordable. They saved me so much money by fixing my cpap. And the customer service is top notch. Thank you!

Altra Service Professionals truly are professionals. They have always taken care of Handi Medical's needs. We thank you very much and greatly appreciate it. Ted R. Garding

Fast and efficient service. Thanks again!

Very pleased with the timeliness of Altra Service, even during the holiday season. They determined that my POC was still under warranty. So, I was invoiced only for shipping. I plan to use them for any future service needs.

The Manufacturer of my portable oxygen concentrator recommended Altra Service for a diagnosis and repair. I sent my concentrator via UPS and received an email from Bob with the good news that my machine was still under extended warranty. Bob made the necessary repairs and quickly sent it back to me. I paid the UPS charges both ways but there was no charge for the repairs. Bob was so very nice on the phone and thanks to his extended research, he found out about my warranty. I cannot say enough good things about him and his company. They most definitely can be trusted! Thank you Bob!!!

Outstanding service and professionalism. I was hesitant to ship from coast to coast but I'm glad I did now. I highly recommend this company!

Great service repair for my CPAP machine and glad I found this very professional company.

Very pleased with the repairs done to my husband's cpap machine. Company was responsive and efficient. Took less than a week from shipping to return and we both were able to sleep again last night. Thank YOU Altra Service.

Outstanding service for my Philips SimplyGo
Oxygen Concentrator. Very happy that this family-owned business exists for customers of giant Philips. Which could care less!

Very responsive very quick service. Great to do business with.

Great CPAP repair service and experience. Response was quick and the cost was fair. I highly recommend Altra Service Professionals for CPAP repairs.

Good price on a refurbished unit well package works out of the box. Sandy, Bandit dog the picture was my best friend who passed recently.

Good people

The place is a little tricky to get into the address is on the side of the building as soon as you pass that you'll see a driveway and down that driveway or two docks the first DOC is for a tile store the second one is for Altra. You have the option of backing in and backing down into their dock or you can turn on the street before them and and then turn into the driveway and come around back and try it from that direction either way it can be tight and challenging I'm going to post a few pictures to give you an idea the staff is very friendly